The OS versions list for upgrading HosOS throught the dashboard does not show any version for some devices.

Incident Report for balena.io

Resolved

The OS versions list under the settings menu of some devices may not be showing any versions for some devices preventing users from upgrading their HostOS. Some users may also see a notice on their device summary page saying "OS downgrades are not allowed".

We have reverted the dashboard to a previous version that has a working OS version list for upgrading HostOS. We are still investigating why the OS version list is not rendered in the latest dashboard version.

Posted Dec 12, 2024 - 21:00 UTC