All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
Application Builder Operational
Application Registry Operational
BalenaOS Download Operational
Dashboard Operational
Delta Image Downloads Operational
Device URLs Operational
Git Operational
Cloudlink (VPN) Operational
balenahub Operational
Documentation Operational
Blog Operational
Website Operational
Support Operational
Intercom Operational
Balena Chat Operational
Zendesk Operational
Upstream Service Provider - AWS Operational
AWS autoscaling-us-east-1 Operational
AWS cloudfront Operational
AWS ec2-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS eks-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS s3-us-standard Operational
SSH proxy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

balenaCloud infrastructure maintenance Nov 9, 2026 00:00-03:00 UTC

We will be undergoing scheduled maintenance during this time.
Posted on Oct 04, 2026 - 22:45 UTC

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

Email verification sent to many accounts
Resolved - We apologize for any alarm caused by unexpected emails.

We can confirm that this was not a security breach, no-one has accessed your account or our backend systems. The email was caused by a configuration issue in our email delivery service. If you clicked the link, don't worry, nothing will happen and there is nothing you need to do.

Because of the increased volume of these emails, messages from no-reply@mail.balena-cloud.com may currently be sorted into spam. If you signed up, requested a password reset or manually triggered an email re-verification, please check your spam folder. Only act on emails you requested yourself, and if you are unsure whether an email is genuine, please contact us rather than clicking any links.

We are running a full post-mortem and will share full details on this status page in due course.

Thanks for your patience, and sorry again for any confusion or inconvenience.
Nov 1, 19:21 UTC
Identified - We identified an issue with the way the address no-reply@mail.balena-cloud.com work.
The email you received *was not* linked to our user balena-account and the link it contained have no impact on any user account.
Nov 1, 18:44 UTC
Investigating - Most account received an email asking to validate a change of email.
Even if the previous and new email are the same, we advise you to not click on the validation link.

Our team is currently investigating.
Nov 1, 17:29 UTC

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Elevated GIT/Application Builder Errors
Resolved - This incident has been resolved.
Oct 23, 20:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 23, 17:08 UTC
Investigating - We're experiencing an elevated level of errors in our application builder infrastructure and are currently looking into the issue.
Oct 23, 17:06 UTC
Elevated API Errors
Resolved - This incident has been resolved.
Oct 23, 19:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 23, 16:38 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 23, 15:59 UTC
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Oct 23, 15:34 UTC

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

Elevated API Errors
Postmortem - Read details
Oct 20, 20:32 UTC
Resolved - This incident has been resolved.
Oct 19, 19:30 UTC
Monitoring - We have identified the cause and have taken measures for system restoring, we are monitoring and seeing improvements on logs stability and reporting
Oct 19, 18:50 UTC
Investigating - We're experiencing an elevated level of API errors (device logs) and are currently looking into the issue.
Oct 19, 18:30 UTC
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