Dockerhub registry issues
Monitoring - Builds which pull from dockerhub may encounter issues related to the ongoing dockerhub incident, latest updates available from https://status.docker.com
Oct 15, 18:03 UTC
Uptime over the past 90 days. View historical uptime.
Dashboard Operational
90 days ago
100.0 % uptime
Today
Device URLs Operational
90 days ago
99.35 % uptime
Today
Application Builder Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
99.97 % uptime
Today
BalenaOS Download ? Operational
90 days ago
99.99 % uptime
Today
Application Registry Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
99.31 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Delta Image Downloads Operational
90 days ago
99.81 % uptime
Today
Blog ? Operational
90 days ago
100.0 % uptime
Today
Documentation ? Operational
90 days ago
99.98 % uptime
Today
Git Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
API DB fail-over
Resolved - An automatic fail-over to the stand-by database instance, resulted in a brief interruption of a few seconds on the API service, briefly affecting connected devices.
Oct 11, 14:20 UTC
Oct 10, 2019
Elevated error rate/Degraded performance on the API
Postmortem - Read details
Oct 15, 14:32 UTC
Resolved - This incident has been resolved.
Oct 10, 18:13 UTC
Update - We are continuing to monitor for any further issues.
Oct 10, 16:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 16:27 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 10, 16:19 UTC
Investigating - We are currently investigating this issue.
Oct 10, 16:17 UTC
Oct 9, 2019
Elevated error rate on ARM Native builds
Postmortem - Read details
Oct 11, 08:51 UTC
Resolved - An elevated error rate on ARM native builds was encountered, due to capacity issues on `arm03` while marked as active on the native builders pool.
Oct 9, 15:55 UTC
Oct 8, 2019

No incidents reported.

Oct 7, 2019
Small percentage of devices incorrectly marked as offline
Resolved - This incident has been resolved.
Oct 7, 18:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 15:05 UTC
Update - Difference is currently ~1%
Oct 5, 16:56 UTC
Investigating - We have discovered that device status syncing between our VPN server and our main database can get desynchronized over time. This started happening as a result of performance optimisations we did lately. The effect of this is that a device is shown offline in the dashboard when it's actually connected.

We are continuously monitoring the difference and are rotating instances to keep the difference small while we investigate the underlying issue.
Oct 5, 16:38 UTC
Oct 6, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019
Degraded performance
Resolved - This incident has been resolved.
Oct 3, 09:34 UTC
Monitoring - We are monitoring the results.
Oct 3, 09:16 UTC
Identified - The issue has been identified, and a mitigation process is in progress.
Oct 3, 08:27 UTC
Investigating - We are currently investigating the issue. Sporadic connectivity disruptions to the VPN service was encountered for a small set of devices.
Oct 3, 08:21 UTC
Oct 2, 2019
Degraded performance on the API/DB
Resolved - This incident has been resolved.
Oct 2, 13:23 UTC
Monitoring - The API performance is back to normal. We are monitoring the current state, while further analysis is ongoing.
Oct 2, 11:33 UTC
Investigating - We are currently investigating this issue.
Oct 2, 11:24 UTC
Elevated error rate/Degraded performance on the API
Resolved - This incident has been resolved.
Oct 2, 10:45 UTC
Identified - An elevated error rate was observed due to high traffic on the API.
Oct 2, 10:37 UTC
Oct 1, 2019

No incidents reported.

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