Resolved -
This incident has been resolved.
May 26, 10:50 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 26, 10:38 UTC
Identified -
We have found that the performance of the underlying storage in our master database has degraded. Consequently, we executed a failover to one of our replica instances and are currently monitoring the performance of the promoted database. However, it's important to note that the API response time may still be slower due to the number of retrying transactions being processed.
May 26, 10:20 UTC
Investigating -
We're experiencing an elevated level of API errors and are currently looking into the issue.
May 26, 09:38 UTC