Elevated GIT/Application Builder Errors

Incident Report for balena.io

Resolved

This incident has been resolved.

Posted May 19, 2023 - 03:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 19, 2023 - 03:10 UTC

Identified

We found that the builder backend fails to parse the runtime configuration correctly during initialization. This issue prevents the builder backend from connecting to the dedicated build servers. We are working on a fix which will be deployed shortly.

Posted May 19, 2023 - 02:40 UTC

Investigating

We're experiencing an elevated level of errors in our application builder infrastructure and are currently looking into the issue.

Posted May 19, 2023 - 02:13 UTC

This incident affected: Application Builder.