Elevated Dashboard Errors

Incident Report for balena.io

Postmortem

We experienced a temporary outage affecting ESR image downloads due to a recent system update. The issue was quickly identified and resolved by rolling back to a previous stable version while we address the underlying compatibility issue.

Posted Aug 28, 2025 - 15:01 UTC

Resolved

This incident has been resolved.
Posted Aug 27, 2025 - 20:45 UTC

Update

We are continuing to monitor for any further issues.
Posted Aug 27, 2025 - 17:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 27, 2025 - 17:55 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 27, 2025 - 17:15 UTC

Investigating

We're experiencing an elevated level of errors on our Dashboard when adding ESR devices and are currently looking into the issue.
Posted Aug 27, 2025 - 16:48 UTC
This incident affected: BalenaOS Download.
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