Elevated GIT/Application Builder Errors

Incident Report for balena.io

Postmortem

A known issue in an upstream component results in an error and crash when too many layers are present on our cloud builders and we attempt to list the metadata for garbage collection.

We have encountered this before, and in the past we lowered the threshold for garbage collection to avoid significant layer buildup.

However, this does not address the root cause and it is still possible to exceed the metadata limit with many smaller layers in the local engine cache.

To avoid a repeat of this incident, will revisit the upstream issue and open a pull request with a fix ourselves.

Posted Jun 05, 2025 - 16:55 UTC

Resolved

This incident has been resolved.
Posted Jun 05, 2025 - 16:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 05, 2025 - 14:30 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 05, 2025 - 14:12 UTC

Investigating

We're experiencing an elevated level of errors in our application builder infrastructure and are currently looking into the issue.
Posted Jun 05, 2025 - 13:00 UTC
This incident affected: Application Builder.