Elevated Device SSH Errors

Incident Report for balena.io

Resolved

This incident has been resolved.
Posted Feb 27, 2026 - 03:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 27, 2026 - 03:02 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 27, 2026 - 02:41 UTC

Update

We are continuing to investigate this issue.
It only affects the direct SSH to device connection for example established via the balena-cli with balena device ssh . Web Terminal via the dashboard and standard tunnelling is not affected.
Posted Feb 26, 2026 - 21:13 UTC

Investigating

We're experiencing an elevated level of device SSH errors and are currently looking into the issue.
Posted Feb 26, 2026 - 19:20 UTC
This incident affected: SSH proxy.
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