Elevated Delta Image Downloads Errors

Incident Report for balena.io

Resolved

The delta image back-end was failing to connect to our internal worker nodes because it was using an outdated authentication certificate. The back-end and the worker nodes were to be configured to use a new certificate at the same time to avoid disruptions but we had a delay in re-configuring the back-end.

We are reviewing the process to avoid more disruptions like this in the future.

Posted Nov 12, 2024 - 09:06 UTC