Builder partially degraded service
Investigating - We are currently investigating this issue.
Sep 16, 2025 - 02:33 UTC
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.96 % uptime
Today
Application Builder Degraded Performance
90 days ago
100.0 % uptime
Today
Application Registry Operational
90 days ago
100.0 % uptime
Today
BalenaOS Download ? Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Delta Image Downloads Operational
90 days ago
100.0 % uptime
Today
Device URLs Operational
90 days ago
99.97 % uptime
Today
Git Operational
90 days ago
100.0 % uptime
Today
Cloudlink (VPN) Operational
90 days ago
99.97 % uptime
Today
balenahub ? Operational
90 days ago
99.99 % uptime
Today
Documentation ? Operational
90 days ago
100.0 % uptime
Today
Blog ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Intercom Operational
90 days ago
100.0 % uptime
Today
Balena Chat Operational
90 days ago
100.0 % uptime
Today
Zendesk ? Operational
90 days ago
100.0 % uptime
Today
Upstream Service Provider - AWS Operational
90 days ago
100.0 % uptime
Today
AWS autoscaling-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS cloudfront Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS elasticache-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS elb-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS eks-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-standard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 16, 2025

Unresolved incident: Builder partially degraded service.

Sep 15, 2025

No incidents reported.

Sep 14, 2025
balenaCloud infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 20:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 14, 18:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 16:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 15, 01:00 UTC
Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Elevated API Errors
Resolved - This incident has been resolved.
Sep 10, 22:08 UTC
Update - All tests are passing and devices are stable. We'll keep monitoring.
Sep 10, 21:26 UTC
Update - We are continuing to monitor for any further issues.
Sep 10, 21:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 21:19 UTC
Identified - Most devices have reconnected, but we're still experiencing an elevated level of device SSH errors and are currently looking into the issue. Connection that goes through are slow. This is also affecting the public URL feature.
Sep 10, 19:29 UTC
Update - Most devices have reconnected, but we're still experiencing an elevated level of device SSH errors and are currently looking into the issue. Connection that goes through are slow. This is also affecting the public URL feature.
Sep 10, 18:55 UTC
Update - It appears that the cloudlink status of many devices didn't update when disconnecting.
If your device appear connected to cloudlink for more than 1h, its status is wrong and it has not yet reconnected (it will happen soon)
We're still monitoring the recovery.
Sep 10, 15:46 UTC
Update - During the incident a lot of devices disconnected from cloudlink.
They're slowly but steadily reconnecting.
We are monitoring the recovery.
Sep 10, 15:37 UTC
Update - We are continuing to monitor for any further issues.
Sep 10, 14:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 14:25 UTC
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Sep 10, 13:47 UTC
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage